Marcel Kouwenberg

Marcel Kouwenberg is passioned about creating a better world for people and business by optimal use of tech. He started as graphic designer long ago and developed himself in different leading and managing roles towards User experience lead for Inter IKEA, the owner of the IKEA concept and brand.

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Currently, Marcel is working on a structural change of the IKEA concept to enable the IKEA unique customer experience by making knowledge and learning globally available to all IKEA co-workers in the moment of need. A very complex programm with innovative technology connecting all kind of silos. His approach is to make things simple, learn by doing and let the reality lead the design, development and monitoring.